Recruitment reimagined: How the Greenworkx Portal connects employers to trained, job-ready talent for customer-facing roles

By
Greenworkx Team
January 20, 2026
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Employers across housing, retrofit and energy efficiency are under growing pressure to scale delivery at pace. Warmer Homes programmes, local authority schemes and decarbonisation projects all depend on skilled, trusted frontline talent. Yet recruiting for customer-facing roles across retrofit and energy efficiency remains a persistent challenge. Candidates are often hard to find, difficult to assess, or require significant on-the-job training before they can add value.

The Greenworkx Portal was built to address this challenge directly, reducing hiring friction while strengthening the energy transition workforce.

The challenge: hiring at pace without compromising quality

Demand for Energy Advisors and community-based retrofit roles has increased rapidly. Employers need people who can combine technical understanding with strong communication skills, empathy and the ability to work effectively with residents. Traditional recruitment routes frequently fall short, offering limited insight into candidate readiness, increasing hiring risk and slowing down delivery.

This creates a bottleneck for employers, at precisely the moment speed and quality matter most.

Introducing the Greenworkx Portal

The Greenworkx Portal is a purpose-built recruitment platform that gives employers immediate access to trained, assessed and job-ready candidates from the Greenworkx Energy Advisor Academy, all in one place. Access is free, and there is no cost to hiring candidates through the Portal.

Rather than waiting to receive job applications, employers can view structured candidate profiles that clearly demonstrate training completed, assessed competencies and role readiness. This enables faster, more confident hiring decisions aligned to real-world delivery needs.

Real-world hiring outcomes

Zoe Moore from the Energy Saving Trust recently hired Humair via the Portal. As Zoe explains:

The impact of the Portal, in conjunction with the Energy Advisor Academy, is equally clear for candidates like Humair, who are entering the workforce:

“The Energy Advisor Academy gave me a strong technical foundation and, just as importantly, the confidence to step into my new Energy and Retrofit Advisor role. The focus on real-world application and job readiness means I feel prepared to support people in fuel poverty from day one. Being contacted directly by my new employer through the Greenworkx Portal made my job search straightforward and removed a lot of uncertainty.”

Why we developed the Portal

We wanted to make recruiting Energy Advisors and other frontline roles faster, simpler and more reliable.

We therefore developed the Portal to tackle three connected challenges in the energy transition workforce:

  • Workforce shortages in customer-facing roles across retrofit and energy efficiency, including energy advisors, resident engagement teams and Resident Liaison Officers (RLOs)
  • Slow hiring caused by unclear candidate quality and the time required to attract candidates
  • Concerns from employers about the job readiness of candidates and their fit for community-based roles

At the same time, the Portal supports employers to meet social value goals by widening access to green jobs and creating clear pathways into meaningful work for people across the UK.

What makes it different from traditional recruitment

The Greenworkx Portal is not a generic jobs board. It’s built around job readiness.

Candidates on the platform have completed the Energy Advisor Academy, which combines technical learning, practical application and employability support. Employers can filter candidates by location and other key requirements, and engage directly with individuals who are ready to start work.

This approach reduces hiring risk, shortens time to hire and provides confidence that new starters can contribute from day one.

A faster, more confident way to recruit for customer-facing roles

If you’re currently, or anticipating, hiring for Energy Advisors, RLOs or other customer-facing roles across retrofit and energy efficiency, sign up to the Greenworkx Portal today to explore job-ready candidates and build your team with confidence.


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Customer stories