A practical approach to explaining retrofit terms, roles and processes to residents in plain English, without the jargon.
Using too much jargon with residents can lead to confusion, or even frustration. On this short course, you'll learn how to explain common retrofit terms, roles, and processes in plain English.
Jargon, Jargon-busing approaches, Technical terms, Retrofit roles, Retrofit processes
This short course will teach you a practical approach for explaining retrofit terms to residents in plain English. You can return to it again and again to brush up on your explanations and ensure you are communicating clearly with your residents.
